Please read our Hire Terms and Conditions below and discuss with us if you have any concerns. General
  • Bookings are confirmed and equipment reserved upon payment of the hire fees or if the order is above $1,200 (ex GST) upon payment of 50% of the hire fee.
  • If the equipment is damaged, the hirer will be responsible for the cost of repairing or replacing the equipment. Equipment damage due to fair wear and tear will not be charged.
  • All prices are for a single event or a maximum of 24 hours. This may be varied by prior arrangement. Reduced rates apply for extended hire – please check with our office.
  • Payment Terms & Methods.
  • We accept payment by cash, bank transfer, EFT and Visa or MasterCard credit cards.
  • Credit card details are to be held on file on all bookings until goods have been returned and checked for any damage.
  • Payment using credit cards attract a 1.5% surcharge.
  • Any balance owing must be paid for at time of pick up or delivery.
  • Delivery and Pick up
  • Goods can be collected from our warehouse. The hirer’s Driver’s license will need to be produced upon collection.
  • Upon delivery or pick up, the hirer shall check the goods for correct item and advice of any irregularities as soon as possible.
Cancellation
  • A fee comprising 50% of the hire fee applies on cancellation of the booking or part of booking if done within 14 days of the hire date.
  • All payments forfeited if cancelled within 48 hours.
  • We offer a 50% voucher of any cancellation fee for future use with MUX Events.
So far as the law permits, you assume all responsibility and risk with respect to the (Use) of chairs, seating, tables and any other equipment (Equipment) provided to you by the company which are provided 'as is' without warranty representations or conditions of any kind. You use the equipment at your own risk and the company, its employees, agents and/or representatives will not be liable for them.